We have moved to a new online license renewal platform for this cycle of renewals and have migrated your existing license onto the new platform. To access it, you will need to activate the account created for you and establish a password of your own choosing that you can easily remember.

You should have received two emails from Rhonda.hetland@arkansas.gov on Monday, March 28th at roughly 5:15-5:45PM CST. One will contain your username, which will be your license number starting with the prefix “CA.”

The second email will have an activation link that you should click. You will be taken to a screen prompting you for your username (from the 1st email). Then you will need to enter a password of your own choosing. Once this has been completed, there should be no other action required on your part until renewals begin on April 1, 2022.

You can access the online renewal form HERE, however it will require you to enter your new username and password to access it, so please ensure you have them stored and readily available. Additionally, please bear in mind you will have a separate account, user and password for EACH license you have to maintain.

If you have any questions or concerns, please email Rhonda.hetland@arkansas.gov. If you are experiencing an error, please take screen shots and/or provide explicit steps and details so that we can reproduce and troubleshoot the issue appropriately and ensure the quickest resolution to the problem.