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Arkansas State Board of Collection Agencies
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Collection Agencies

Under Arkansas law, collection agencies are individuals or businesses that collect debts on behalf of a third party. For example, if a hospital gives its delinquent accounts to a company to contact patients for payment then that company is considered a collection agency. Arkansas law exempts certain people and businesses from the definition of a collection agency. Those exemptions are found at Arkansas Code Annotated §17-24-102. A creditor who collects its own accounts in its own name is not considered to be a collection agency.

If a collection agency is located in Arkansas or contacts debtors in Arkansas, it must be licensed by the State Board of Collection Agencies. Collection agencies are also required to comply with the Fair Debt Collection Practices Act. The Fair Debt Collection Practices Act governs when, where and how consumers may be contacted. It prohibits collection agencies from harassing or abusing consumers.


Laws and Regulations

Please click on the PDF link below to view these laws.

17-24-101. Definition.
17-24-102. Exemptions.
17-24-103. Penalties.
17-24-104. Sanctions.
17-24-105. Remedies.
17-24-201. Creation - Members.
17-24-202. Organization and proceedings.
17-24-203. Rules and regulations.
17-24-301. License required.
17-24-302. Qualifications - Restriction.
17-24-303. Application - Issuance - Transferability.
17-24-304. Expiration and renewal.
17-24-305. Fees - Disposition.
17-24-306. Bond.
17-24-307. Grounds for revocation, suspension, or refusal.
17-24-308. Revocation, suspension, or refusal - Procedure.
17-24-309. Collection charges - Limits.
17-24-310. Annual notice to client of accounting requirement.
17-24-401. "Long arm" jurisdiction.
17-24-402. Motion to quash writ or set aside service.
17-24-403. Service of process.

Licensing Information (click on the form below to view and print)


Complaints (click on the form below to view and print)


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